SUBSCRIBER AGREEMENT
BETWEEN
Acenet Internet Services Pty Ltd, having its’
registered office at Michael Coughlin & Company Level 7/193 North Quay
Brisbane Qld 4000 (the “Company”)
AND
The person specified in the
attached Application as the Subscriber
WHEREAS
A. The Company also makes
available the services described in Schedule A (the “Services”).
B. The Company provides
Subscribers with Data held in certain Databases via the System.
C. The System and Services are
made available to the Subscriber wishing to subscribe to them subject to the
terms and conditions set out below.
1. Definitions
“Agreement” means these terms
and conditions and any accepted Application;
“Application” means the form of
application to become a Subscriber to the System submitted by the Subscriber to
the Company;
“Commencement Date” means the
date the Company allows the Subscriber access to the System;
"Company" means
Acenet Internet Services P/L and any of its Providers, or associated companies;
“Data” means any material
stored in a Database including any publicly available data information,
programs and other works;
“Database” means the Databases
made available to the Subscriber by the Company which comprise part of the
System;
“Dealing” includes the
following acts, namely to publish, sell, copy, reproduce, redistribute, adapt,
publicly perform, transmit to the subscribers of a diffusion service, corrupt,
distort, mutilate, modify or derogate from any part of the Data, whether in
human or machine readable form;
“Email” means electronic messages
stored by the Company on the Subscriber’s behalf;
“Equipment” means the
Subscriber’s equipment used to access the System and use the Services including
Software and Hardware;
“Internet” refers to a
logically linked global information system;
“Login Name” means the login
name as set out in the Application;
“Provider” means any supplier
of Services, Software, Hardware, Data and/or Database to the Company;
“Services” means the access to
the system provided by the Company to the Subscriber and each User;
“Subscriber Workspace” means
the Database area made available to the Subscriber by the Company;
“Subscription Period” means
subject to clause 15, the term the Subscriber is permitted access to the System
as set out in the Application;
“System” means the Company’s
equipment and programs used for subscribers to access the Databases and
Services;
“User” means a person who
accesses the System or uses the Services using the Subscriber’s Login Name and
Password;
“User Charges/Subscription
Fees” means the charges specified in the Company’s Web Site subject to
alteration under the Agreement.
2. Term
This Agreement and access to
the System and Services will commence on the Commencement Date and will
continue for the Subscription Period.
3. Acceptance of Application
3.1 Upon acceptance by the
Company of the Subscriber’s Application, the Company shall supply the
Subscriber with a:
(a) Copy of documentation to assist in
accessing the System, if requested (the “Set Up Instructions”);
(b)
Login Name which shall be the same as the Login Name specified on the
Application, unless the Company chooses to allocate a different Login Name for
administrative or other reasons at the time of application or at a later date;
(c) Login Password to be used with its Login Name to access the
System. The password received from the
Subscriber on the Application will be requested as authorisation to reset or
alter the Subscriber’s Login Password at any time in the future.
3.2 The Company reserves the
right to refuse an application to be a Subscriber. If the Company does refuse an application it
shall refund all moneys received by the Company in connection with the
application.
3.3 The Subscriber
acknowledges that the Company may provide information concerning the Subscriber
(including, without limitation, the information provided in the Application to
the Company and any information concerning the Subscriber’s use of the System,
Services, Data or Databases) to third parties for marketing or other purposes.
3.4 The Subscriber
acknowledges that by agreeing to the Subscriber Agreement, consent is given for
the receiving of Acenet commercial electronic messages including but not
limited to the Acenet newsletter.
3.5 The Subscriber
acknowledges that by agreeing to the Subscriber Agreement, the Subscriber and
any User must comply with any Acceptable Use Policy as published by the Company
from time to time.
4. Special Conditions
The
Company can issue special conditions to apply to access to or use of the System
and Services. Any special conditions
issued by the Company shall be published on the Company’s Web Site. Any special conditions that are inconsistent
with these terms and conditions shall override these terms and conditions to
the extent of the inconsistency.
4.1 The Company may at its
discretion require the Subscriber to use certain configurations and/or software
to ensure correct use of the system.
4.2 The use of the Company's
proxy server is required for all Users of internet access, unless expressly
permitted by the Company.
5. Availability of the System
5.1 Subject to 5.2, the
Company shall use all reasonable endeavours to ensure that the System and
Services will, (subject to other terms of this Agreement) be available at all
times during the Term of this Agreement.
5.2 The Parties acknowledge
that the hours of operation of the System may be altered from time to time and
that there may be downtime of the System (whether for maintenance or
otherwise).
5.3 Without limiting any
other parts of clause 5, the Subscriber acknowledges that:
(a) the System or Services
might not be available for access during any equipment or services malfunction
or breakdown, electrical storm, electrical short circuit, power failure,
telecommunication failure or fault, industrial dispute or other cause beyond
the control of the Company, or during any period of shutdown, Database
unavailability or inability of the System to provide access, whether or not as
a result of a cause within the control of the Company; and
(b) the Databases, the
System and/or the Services may be discontinued at any time by the Company
without notice to the Subscriber if the Company’s license or authority to use a
Database or provide the Service is withdrawn, restricted or altered in such a
way that the Company considers it undesirable to continue to provide the
Database or Services to Subscribers or any claim is made that the inclusion of
information, data, program, code or material in a Database infringes the rights
of a third party, or exposes the Company to liability to any third party or to
liability for prosecution for an offence or liability to a statutory penalty or
the Company is otherwise obliged to discontinue provision of the information.
5.4 No compensation or other
amount of any kind shall be payable by the Company in respect of any loss of
access or functionality referred to this clause 5.
6. Data and Services
6.1 The Company may:
(a) from time to time add to
or vary the Data and Services on the System without the consent of the
Subscriber. The Company however will
publish any such changes on the Company’s Web Site where appropriate.
(b) amend the terms and conditions of use, amend programs,
information and facilities from time to time at its sole discretion even if
that amendment results in a loss of functionality of the System, a reduction in
the Services or a reduction in the availability of Data or Services in the
System.
The
Subscriber must not do, nor permit, any User to do any act or thing in relation
to Data which would infringe any party’s copyright or moral rights, nor modify,
delete or corrupt the Data (except for deletion of any Email messages) or
otherwise tamper with any Data, the System, Services or a Database.
7. Compliance with Laws and other Conditions of Use
7.1 The Subscriber acknowledges that use of
the Data, Databases, System and Services may from time to time be subject to
certain legal regulations, conditions (including any license conditions) and
restrictions (“legal requirements”). The
Subscriber shall ascertain and comply with these legal requirements including
but not limited to those prescribed in the Crimes Act 1914 (Cth); the Copyright
Act 1968 (Cth) and the Spam Act 2003 (Cth).
7.2 Without limiting clause 7.1, the
Subscriber and each User shall not send, transmit, access or download any Data
which is offensive, defamatory, abusive,
obscene, menacing, threatening, harassing or illegal under any law at any place
where transmissions are sent from, viewed or received.
7.3 Without limiting clause 7.1, the
Subscriber and each User shall not send, access or download any Data which to the Subscriber’s or User’s knowledge
contains any computer virus or has not been classified or approved in
accordance with any applicable censorship or other laws.
7.4 Without limiting clause
7.1, the Subscriber and each User shall not, without proper authorisation, use
the System or Services to gain access to information in a restricted access
computer system or to use a restricted access computer system, or use the
System or Services to contribute to or aid the commission of a crime or to
infringe the rights of a third party.
7.5 Without limiting clause
7.1, the Subscriber and each User shall not send or transmit commercial
electronic messages without the appropriate characteristics or infrastructure
deemed approved as per the Spam Acts Bill 2003, including but not limited to
the sending or transmitting of commercial electronic messages without prior
consent from the receiver.
8. Conditions of Use of Subscriber’s Equipment for Access to
the System
8.1 The Company may at any
time require the Subscriber to disconnect its Equipment or any part or parts of
its Equipment from accessing and using the System or Services if, in the
opinion of the Company, that Equipment is or has been the cause or is likely to
be the cause of failures, interruptions, errors or defects in the System or
Services.
8.2 The Subscriber must not without the Company’s consent:
(a)
make any additions, deletions, modifications, adjustments or alterations
to any Data (excluding Email messages and
or
Subscriber Workspace), the System or a Database;
(b)
attempt to rectify or permit any persons other than the Company or its
agent to rectify any fault or inaccuracy in any Data (excluding Email messages
and or Subscriber Workspace), the System or a Database;
(c)
otherwise tamper with any Data (excluding Email messages and or
Subscriber Workspace), the System or a Database; or
(d)
use the Equipment (when dealing in any way with any Data or the System
or Services) in a manner which is inconsistent with this Agreement.
8.3 The Subscriber shall be
responsible for all maintenance of
their Equipment including Software.
9. Subscription Charges
9.1 The Subscriber shall pay to the Company
the User Charges and Subscription Fees as specified on the Company’s Web
Site. The Company may vary these charges
from time to time by giving notice on the Company’s Web Site.
9.2 The Subscriber shall pay
all charges incurred by the use of its Login Name, Equipment or Software
irrespective of whether that use is authorised or not.
9.3 The Subscriber shall pay
interest to the Company on any late payments calculated on a daily basis until
payment at a rate of 12% per annum.
9.4
There shall be no reduction or refund of the amount payable under clause
9.1 or any part thereof if this Agreement terminates under clause 16.
9.5
The Company reserves the right to adjust accounts by an appropriate
amount for re-imbursement of excess or additional charges incurred by the User
in the use of the Subscribers account.
9.6
Subscribers are responsible for any Federal or State taxes including
Goods and Services Tax.
10. Intellectual Property Rights
The
Subscriber and each User shall rely upon its own enquiries concerning the
existence and scope of any intellectual property rights relating to the
Internet, the System, the Services, any Data or a Database and shall be
responsible for obtaining any consent, approval or license from the holders of
any intellectual property rights required to enable the Subscriber and/or each
User to deal with any relevant Data or to do any act or thing in relation to
those intellectual property rights.
11. Subscriber Duties
11.1 The Subscriber shall
notify the Company immediately it becomes aware of any:
(a) infringement of any
third party’s intellectual property rights as a result of information being
made available on a Database or by use of the System or Services;
(b) the existence of any Data, code, program
or other material of the kind referred to in clause 7.2; or
any use of the System or Software by the Subscriber or any User which
may infringe clause 7.3; or 7.4; or 7.5.
12. Suspension of services
12.1 Should
the Subscriber not use the Services within any 30 day period, the Company
reserves the right to suspend, discontinue or withdraw services in accordance with the Company policies
stated on the Companies Web Site.
12.2 Should
the Subscribers account expire or fall into arrears, the Company reserves the
right to suspend, discontinue or withdraw services in accordance with the
Company policies stated on the Companies Web Site.
13. Disclaimer of Accuracy
13.1 The Subscriber and each
User acknowledges that all of the information, Data, programs and material
accessed from a Database other than a Company Database and much of the
information, Data, programs and material accessed from a Company Database is
not generated or checked by the Company and that the Company therefore makes no
representation concerning the completeness, truth or accuracy thereof or its suitability
for any purpose contemplated by the Subscriber.
13.2 The
Subscriber and each User acknowledge that information entered by the Subscriber
through the System may be accessed by other Subscribers to the System and
Services and third parties. Neither the
Subscriber nor any User shall enter on the System or any Database any
information which is confidential to a person other than the Subscriber or that
User except with the prior consent of the person to whom the information is
confidential.
14. Liability
14.1 Subject to clause 13.2,
the Company shall not be liable in contract, tort (including negligence) or
otherwise for any liability, direct, indirect or consequential loss or damage
or lost profits, revenues or expectations sustained by the Subscriber or User
directly or indirectly making use of any Data, a Database, the System or the
Services including but not limited to:
(a) any loss or damage
resulting as a consequence of any defects, delays, interruptions or failures in
the System or Services;
(b) the existence,
transmission or execution of any computer virus via the System, any Data, a
Database or the Services;
(c) any loss of data or
software or damage to Hardware or Software resulting from such virus or use of
the System or Services;
(d) any act or omission of the Company, or
(e) inaccuracies or errors in or omissions
from any Data or a Database.
14.2 Any liability of the
Company of the kind referred to in clause 13.1 which, by law, is unable to be
excluded is limited to the minimum sum permitted by law. Where the Company’s liability is in respect
of a breach of a condition or warranty to which section 68A(1) of the Trade
Practices Act 1975 (Cth) applies, the Company’s liability shall be limited to
the amounts described in that section.
14.3 The Subscriber and each
User fully releases and discharges the Company from all liability which may
arise in respect to any material on a Database or Data which is accessed
through the System which is in any way defamatory. This release and discharge shall apply in
respect to each jurisdiction in which the defamatory material is published.
14.4 The Subscriber and each
User fully releases the Company from all liability which may arise in respect
of any dealing (by any person including the Company) with Data in which the
Subscriber or that User holds any copyright or other intellectual property
right.
The
Subscriber and each User represent to the Company that the Subscriber is not
relying on the System or Services having any particular performance
characteristics, response times or availability.
15. Indemnity
The
Subscriber undertakes to keep the Company indemnified at all times against all
actions, proceedings, costs, claims, demands, liabilities and expenses
whatsoever including legal costs and expenses on a full indemnity basis and
other fees and disbursements sustained, incurred or paid by the Company
directly or indirectly (whether or not as a result of the Company’s negligence
in whole or in part) in respect of:
(a) the access to and/or use by the
Subscriber or a User of any Data, a Database, the System or the Services;
(b) any information, Data,
or material obtained, accessed or published by the Subscriber of any User in
whole or in part from, or by use of any Data, a Database, the System or any
Service;
(c) any breach by the Subscriber or a User
of any provision of this Agreement or any schedule; or
(d) any omission of failure to perform by
the Subscriber or a User under the terms of this Agreement.
16. Termination
16.1 Notwithstanding any other
provisions of this Agreement, the Company in addition to any rights it may have
under law or statute, may forthwith terminate this Agreement by written notice
to the Subscriber if any of the following events occur:
(a) if the Subscriber or a User is more than
24 hours in default of payment of any sum due to the company under this
agreement;
(b) if the Subscriber or a User commits any
other breach of the terms or conditions of this Agreement including the terms,
conditions and provisions of any schedule and the Subscriber fails to remedy
such breach within one (1) day after receiving written notice from the Company
requiring it so to do;
(c) if the Company in its
sole discretion determines the Subscriber or any user has used the Database,
System or Services in an unacceptable manner; or
(d) if the Company in its
sole discretion determines the Subscriber or any user has been offensive to any of the Company’s staff or
behaved in an unacceptable manner; or
(e) if the Subscriber
becomes, threatens or resolves to become subject to any form of insolvency
administration, ceases or threatens to cease conducting business in the normal
manner, being a partnership, is dissolved or being a natural person dies.
16.2 Subscription plans
invoiced on a monthly, quarterly or yearly basis are for a minimum twelve (12)
month contract period, except Unlimited Hours Accounts which are for a minimum
six (6) month contract period. After the initial minimum contract period,
termination of these subscriptions by the Subscriber must be given in writing
with at least 30 days notice. Early
termination of such plans can be effected providing the Subscriber pays the
full balance of the contracted period.
16.3 Termination of this
Agreement shall be without prejudice to any accrued rights of either party and
shall not affect obligations which are expressed not to be affected by expiry
or termination hereof.
17. Force Majeure
If the
Company is unable wholly or in part to perform any obligation under this
agreement as a result of a Force Majeure event, that obligation is suspended so
far as the Company’s ability to perform it is affected by that Force Majeure
event.
18. Waiver
The
failure of any party to this Agreement at any time to insist on performance of
any provision of this Agreement is not a waiver of its right at any later time
to insist on performance of that or any other provision of this Agreement
19. Severability
Part or
all of any clause of this Agreement that is illegal or unenforceable and does
not go to the essence of this Agreement will be severed from this Agreement and
will not affect the continued operation of the remaining provisions of this
Agreement.
20. Miscellaneous
20.1 Any notice or other
communication in connection with this Agreement is taken to have been duly
given when made in writing, signed by a party or a representative of either
party and delivered or sent by post, electronic mail or facsimile to the party
to which such notice or communication is intended to be given, at the addresses
set out on the Form or to such other address or facsimile number as may from
time to time be notified in writing by one party to the others for the purposes
of this clause. A notice sent to a
Subscriber by electronic mail or facsimile or published on the Company’s Web
Site shall be deemed to be in writing.
20.2 The Subscriber shall not,
without the prior written consent of the Company, assign or transfer this
Agreement or any of its rights under this Agreement to any other party. The Company may assign all or any of its rights
to any other party but shall notify the Subscriber of the assignment.
20.3 The Subscriber must be a
legal person. Any minor seeking access
must do so as a User of a Subscriber’s account.
Supervision of such a User shall be the responsibility of a Parent or
Guardian of the minor.
20.4 Failure or neglect by the
Company to enforce at any time any of the provisions of this Agreement shall
not be construed nor shall be deemed to be a waiver of the Company’s rights
hereunder nor in any way affect the validity of any part of this Agreement nor
prejudice the Company’s rights to take subsequent action.
20.5 This Agreement shall be
governed and construed in all respects in accordance with the law of
Queensland. The parties submit to the non-exclusive jurisdiction
of the courts of Queensland and the Federal Courts of Australia.
SCHEDULE
A
Internet Access
Subscribers
Provision
of access to the Internet includes the following: electronic mail, access to
information databases, downloading files, World Wide Web as detailed on the
Company's web site at http://www.acenet.net.au/policy/companypolicy.asp
Email Account Subscribers
Provision
of email access includes electronic mail only as detailed on the Company's web
site at http://www.acenet.net.au/policy/companypolicy.asp
Web hosting Subscribers
Provision
of Web Hosting services includes the following:
web publishing, access to web site databases, electronic mail,
statistical information as detailed on the Company's web site at http://www.acenet.net.au/policy/companypolicy.asp