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Home } User Accounts } Newsletter } November 2005

ACENET NEWS

Acenet’s New Website

100 hours for only $88

Early Summer ADSL Special Continued

Acenet – The 100% Australian ISP

Spooky Special Revealed

WORKSHOP NEWS

Tips for calling Acenet Technical Support

TECHNOLOGY NEWS

Man escapes prison as ‘identical twin’

QLD bans e-snooping

Internet fathers get presidential medal

ACENET NEWS

Acenet’s New Website

As many of our customers are already aware, we have redesigned our website! Check it out now, www.acenet.net.au.

We also have great links to fun sites on the internet in the ‘Fun & Games’ section under the User Accounts menu. Looking for your old links? Take a squiz at the Useful Links page under the User Accounts menu.

The Users Area has also been upgraded to provide up-to-date data, so don’t forget to login there!

If you experience any difficulties using the new Users Area or website please contact Acenet on 1300 85 99 85.

100 hours for $88

During November, you can purchase 100 hours for $88 or 200 hours for $176. (Hours subject to 2 year expiry)

To purchase this special visit your Acenet Users Area page at www.acenet.net.au, post in a cheque or money order or call Acenet on 1300 85 99 85.

Please DO NOT send payments via email as this is not secure and we cannot guarantee the safety of your credit card details. All payments submitted via the Acenet Users Area are secure.

Early Summer ADSL Special Continued

Acenet’s Early Summer ADSL Broadband Special is continuing through November! There are two options available depending on your needs. Both options are available when signing up for a 24 month contract on your ADSL account.

Standard: Setup fee, ADSL modem and onsite installation.*

Servo Saver: Setup fee, ADSL modem, delivery, plus two Servo Saver vouchers every month for the length of your contract.*

Unlike other ADSL providers this special is available on all of our plans – which start from as little as $29.95 per month.

For more information on the Early Summer ADSL Special just call 1300 85 99 85 or email admin@acenet.net.au

* Conditions apply; contact Acenet on 1300 85 99 85 or email admin@acenet.net.au for more information.

Acenet – the 100% Australian ISP

As the further sale of the Telstra looms again, it seems timely to remind our customers that Acenet is still 100% Australian owned and operated.

Already most of the bigger telecommunications companies are already owned partly or completely by overseas conglomerates; Optus by Singapore Telecom, AAPT by NZ Telecom, Iprimus and Ozemail by USA interests, to name but a few. And of course many of the companies investing in Telstra shares are overseas owned. There are not many truly Australian ISP's left, leaving ISP’s like Acenet to carry the Australian flag.

So remember if you are buying Acenet then you are Buying Australian!

Spooky Special Revealed

Thank you to everyone who participated in Acenet’s Spooky Special. The Pumpkin was hidden on the AcePhone (Telephone packages) page at the top on the left hand side.

WORKSHOP NEWS

Tips for calling Acenet Technical Support

Before contacting Acenet Technical Support there are a few things you should do to help us assist you quickly and efficiently.

1. Restart the computer and make sure you are receiving the same error message.
2. Write down the error message you are receiving – this will save time later when the technician asks you for it. Don’t paraphrase, write it down in full.
3. Make sure you are in front of the computer; our technicians cannot help you if you’re not there.
4. Before asking for a technician, check that your account is operational.

Just follow these easy steps and you’re helping solve the problem already! You can contact Acenet Technical Support on 1300 85 99 85. Support is available between 8:30am to 8:30pm, Seven days!

TECHNOLOGY NEWS

Man escapes prison as ‘identical twin’

http://www.news.com.au/story/0,10117,17161841-13762,00.html

QLD bans e-snooping

http://australianit.news.com.au/..5E15306%5E%5Enbv%5E,00.html

Internet fathers get presidential medal

http://www.zdnet.com.au/news/../0,2000061733,39220993,00.htm