Acenet Internet Services

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ADSL Broadband

Starting from $19.95 when bundled with your home telephone service, ADSL Broadband has never been so affordable! Not only is your internet speed much faster, you can now use the telephone at the same time!


Click here to request an application form.

Home } Services & Products } ADSL Broadband

 ADSL Broadband Plans

 Setup fees and Contracts

 Frequently Asked Questions



ADSL Broadband Plans

Acenet has a large range of ADSL plans which vary according to the speed of the connection and download limit.


Speed Download Limit Access fee Excess Cap
(Fee or Speed)
Light Download Usage
256/64 1 GB $29.95 $20.00
512/128 1 GB $39.95 $20.00
1500/256 1 GB $49.95 $20.00
Open
Max 8000/384
1 GB $69.95 $20.00
Medium Download Usage
256/64 5 GB $39.95 $10.00
512/128 5 GB $49.95 $10.00
1500/256 5 GB $59.95 $10.00
Open
Max 8000/384
5 GB $79.95 $10.00
High Download Usage
256/64 15 GB $49.95 64/64
512/128 15 GB $59.95 64/64
1500/256 15 GB ' $69.95 64/64
Open
Max 8000/384
15 GB ' $89.95 64/64
Very High Download Usage
256/64 30 GB ' $59.95 64/64
512/128 30 GB ' $69.95 64/64
1500/256 30 GB ' $79.95 64/64
Open
Max 8000/384
30 GB ' $99.95 64/64

' Plan only available when bundled with telephone service through Acenet - Residential Line Rental $29.95. Click here for more information on our Telephone plans and rates!


* Plans with Excess fee caps will be speed limited at 15 GB.


Click here for Business grade ADSL information

Click here for Corporate grade ADSL information


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Setup fees and Contracts

With Acenet, the setup charges vary depending on how long you stay with us. If you stay for longer, you're rewarded with lower setup fees. Below is a table of Acenet's setup fees and contract periods.


Contract Period Setup fee only
BYO Modem
Open 612
Ethernet Only
Open 625W
Wireless/Ethernet
1 Month $ 149.00 $ 236.00 $ 324.00
6 Months $  99.00 $ 186.00 $ 274.00
12 Months
$ 99.00 Discount
$   0.00 $  87.00 $ 175.00
24 Months
$186.00 Discount
N/A $    0.00 $  88.00

Discounts are included in the prices stated above. Discounts are not transferable or applicable to any other equipment purchased for the installation of your connection (for example, Ethernet Network Card or additional ADSL filters). No credit is issued for unused discount.


What else is included?

You also receive five (5) free email accounts and space for a personal webpage (20Mb maximum).


Additional Information

  • Minimum one (1) month contract.
  • Uploads are not charged.
  • Excess downloads charged at 11 cents per Mb (Capped).
  • Access fee charged in advance. Excess downloads charged in arrears.
  • Payment by cheque or direct deposit is quarterly in advance.
  • Static IP address available for an additional $11 per month.
  • All pricing inclusive of GST.
  • Changes to plan incur a $55 charge.

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Frequently Asked Questions


How does it work?

ADSL Broadband works through your existing copper telephone line. Think of it as splitting the line into two parts - half for the internet and half for telephone calls. By utilising the telephone line in this manner, you can reach much higher internet speeds than traditional dialup internet.


In addition, it doesn't cost you a local call to connect and you can use the telephone and internet at the same time!


What do I need?

You will need to purchase an ADSL modem - your current dialup modem will not work with ADSL technology. ADSL filters are needed on all telephone handsets, fax machines and/or alarm systems.


What are ADSL filters?

Because ADSL works on a different part of the telephone line, other telephone devices (telephones/faxes/modems) need filters to remove the ADSL sounds from the line. If you did not have filters on each device, your ADSL internet connection may drop out and/or modem noises may be audible during telephone calls.


How does Acenet accept payment?

Acenet can automatically deduct your monthly fee from your Credit card or bank account, alternatively you can pay quarterly by Credit card, Cheque, Australian Money Order or Direct Deposit. If you visit our office in Murarrie, Brisbane, you could also pay by Cash or Eftpos.


How long does it take?

Once Acenet has received your completed application form with payment, the service is usually available within four (4) to ten (10) business days.


This process can be delayed in some circumstances, for example where incompatible equipment requires an upgrade. Unfortunately ADSL services are not available to every household and connection cannot be guaranteed. If ADSL is not available in your area, all monies are refunded and contracts dissolved.


How do I sign up?

Acenet can post, fax or email out an application form to you. Click here to request an application form.


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