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Frequently Asked Questions
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Who is "MDaemon"? Why is he sending me e-mails?
No, he is not some evil entity living in our mail server. "MDaemon" is the name of the Mail Server Program we use on our computers here. MDaemon looks after all incoming and outgoing mail via the Internet and ensures that all messages get to where they are supposed to. It is a very versatile, easy to use, and extremely reliable piece of software, and it does a great job.
If for some reason MDaemon cannot get your message to the intended recipient, it will send you a message back to your mail account informing you of this fact. All you have to do is read the message that MDaemon sends you and it will give you a clue as to what is happening.
There will be 2 types of messages you get back from MDaemon:
1. Transient Delivery Failure This message is the most common. It tells you that the first attempt to deliver the message failed for some reason. MDaemon will continue to try and send the message continuously over the next 24 hours. If it still cant get through you will get the next message.
2. Permanent Delivery Failure You will get this message if there is just no way that MDaemon can process your mail message.
Causes:
- The most common cause of Delivery Failures is that the recipient address ( the TO: address) is wrong. The account name (the bit before the @ symbol) may be spelt wrong or simply not exist, or the server name (the bit after the @ symbol) may be wrong. Make sure it is spelt right and all the punctuation is in the right spots.
- The main server at the other end is down (not working). This does happen from time to time. Leave it for a day and re-send it later.
- The server you are sending to simply does not exist. Internet companies come and go and the one that was there yesterday may not be there today. If an ISP does close down, they often do so without notice. This will stop all incoming e-mail messages dead in their tracks.